Customer data security is more important than ever, and a security-by-design approach like Census' ensures the bridge is as safe as the endpoints (the data warehouse and operational systems like Salesforce or Hubspot.)
That's why we're excited to announce that as of June 7th, we became the first operational analytics platform to achieve SOC 2 Type 2 compliance to ensure best-in-class security, confidentiality, and availability.
Meeting the SOC 2 Type 2 standard demonstrates our data-bridging technology delivers the same customer data security as the business application endpoints it supports.
What this means for our customers
AICPA SOC 2 defines the criteria for managing customer data based on the five trust principles: security, availability, processing integrity, confidentiality, and privacy. We've always built security first, but now our customers can rest easy knowing that our internal controls, systems, policies, and procedures all align toward this high standard.
"We trust Census for reverse ETL because it's clear that they share our obsession with designing, building and operating secure data infrastructure. This new SOC 2 certification demonstrates the strength of that commitment." - Jeff Ronaldi, GTM operations manager at LogDNA
SOC 2 Type 2 reports specifically detail operational effectiveness for service organizations. This demonstrates that we use secure means of proactively publishing customer data from the data repository to third-party applications such as Salesforce, HubSpot, Marketo, and Zendesk. With SOC 2 Type 2 compliance, our customers can feel certain their data is secure through the last mile of their data stack.
"We built Census to be secure by design. Before we wrote a single line of code, we asked ourselves how can we protect and secure our customers' data by not having to store it? This made passing the SOC 2 certification process easier because security has, and always will be, part of our software design process." - Bradley Buda, co-founder and head of security at Census
With Census, our users can maintain a single, accurate view of customer data throughout their organization. Unlike most business applications, which have to retrieve customer data, we proactively populate commonly used business applications with data stored in a cloud data warehouse.
As a reverse ETL solution, we automatically extract, validate, and send data to the applications that need it, ensuring customers can work with one common source of truth from which they can manage customer interactions and operations.
Best of all, Census integrates with most marketing, sales, and customer success applications without requiring custom code or engineering favors. 🙌
So what's next for security for Census? While we're incredibly proud of our SOC 2 Type 2 compliance, our work to maintain the highest-quality security standard doesn't stop here. Our auditors will continue to ensure that the controls and policies we've adopted meet this standard across our entire organization. And this compliance is just one part of a long list of things we do--and have done since day one--to protect your data, including:
- Our secure by design approach to systems architecture,
- Practicing the Software Development Lifecycle (SDLC),
- Regular third-party penetration testing,
- Automated vulnerability scanning,
- and much more.
If you're an existing Census customer, you can contact your customer success manager or ping us in your dedicated Slack channel to see our SOC 2 Type 2 audit report. If you're trialing Census, your point of contact can provide it to you with an NDA.
Thanks for trusting us with your business and data, and we look forward to continuing to build with it in mind.